Terms and conditions

SOLUCIONES DIGITALES IBIS S.A. DE C.V. distributes and markets digital solutions, cybersecurity, education, wellness, storage and related services through different commercial channels, partners, operators, integrators and direct agreements.

Commercial conditions

Prices, contracting modalities, validity periods, included benefits, promotions, taxes, payment methods and renewal conditions may vary depending on the product, country, contracting channel and commercial partner. Specific commercial information is reported at the relevant point of purchase before completing the purchase or activation.

Products and availability

The availability of each product may depend on the country, operator, platform, device, service provider and applicable technical conditions. SOLUCIONES DIGITALES IBIS S.A. DE C.V. may act as a distributor, sales representative, integrator or facilitator depending on the current agreement for each solution.

Cancellations and support

Requests for support, cancellation or information about a contract must be made through the channel where the service was purchased or by writing to info@cykadas.com. When the service has been contracted through a third party, operator or commercial partner, additional procedures defined by that channel may apply.

Responsibility

SOLUCIONES DIGITALES IBIS S.A. DE C.V. seeks to maintain clear and up-to-date information about its solutions. Third party brands, product and service names belong to their respective owners. The functionalities may change by decision of the supplier that owns each product.

Contact

SOLUCIONES DIGITALES IBIS S.A. DE C.V.
Arquímedes 130 Piso 5 LT, Polanco Chapultepec, Ciudad de México, CP 11560
info@cykadas.com